Resources

Hey there! Launchpad Experts here ready to make your life easier! 

We know it's important to have access to information in an organized manner to be able to work efficiently, and the CREW is here to make this experience as smooth as possible for you. We want you to know exactly where to look or who to contact if you have any questions, so we created this guide for you: 

RESOURCES

• Onboarding guide: If you are new to the platform or haven't started using Launchpad, this is your first stop!
  
• Launchpad Academy: If you are new to Launchpad, or this is your first time using a sourcing tool, this is your source! Here you will find articles about features and procedures! All you need to know about Launchpad! 
• FAQs: These are the questions from the users! Short explanations for our most experienced users are here!
• Blog Articles: If you're passionate about travel-tech trends, this is for you! Dive into our blog to stay updated on the latest innovations in our ecosystem.

POINTS OF CONTACT

• Support Email: launchpadsupport@crewfare.com: This is your source for non-urgent inquiries.
  
• Support Phone Number: (877) 713-2739 - SOS? We got you covered! This is the line for URGENT assistance! 
• AI Bot: on the lower right corner of your portal, you will see our AI bot! If you need short answers to specific questions, you want to try it! If you want to chat with one of our Experts, you can do so!

REQUEST A DEMO OR TRAINING SESSION

If you have reviewed our resources and still have doubts or want to have a live training session, please send us an email to launchpadsupport@crewfare.com with your time preferences, and we will assist you! 

Hope this gets you off to a great start! Got feedback? Share it here—we actually read it and want to make your Launchpad experience the best ever!